Privacy Policy

This Privacy Policy explains how Morixelanta collects, uses, discloses, and stores personal information in Australia. We manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By engaging our services or interacting with our website, you acknowledge this Policy and the purposes described below.

What we collect
We may collect identifiers such as your name, email address, phone number, business role, and event details; commercial information such as service preferences, dates, venue, and approximate budget; and communications content such as briefs, mood boards, and feedback. When you visit our website, we may collect device data, approximate location, and analytics events through cookies or similar technologies to understand website performance and improve experience.

How we use information
We use personal information to provide proposals, coordinate deliveries and installations, manage bookings, process payments arranged with you, and communicate updates. We also use aggregated analytics to assess service quality and develop new offerings. Where appropriate, we may de-identify information for training, quality assurance, and reporting purposes.

Disclosure
We may disclose personal information to suppliers, couriers, venues, and contractors who assist with design, delivery, and pack-down. These parties receive only what is reasonably required for the task and are expected to handle information carefully. We may also disclose information where authorised or required by law, or to respond to valid legal process.

Storage and security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorised access, alteration, or misuse. Safeguards are reviewed periodically in light of operational needs and evolving practices. Retention periods vary based on legal obligations, accounting requirements, and the nature of the engagement. When information is *** longer required, it is destroyed or de-identified using methods aligned with industry practice.

Access and correction
You may request access to personal information we hold about you and request correction where details are inaccurate, out of date, incomplete, or misleading. We respond within a reasonable time and may ask for information to verify identity. Where we decline a request in part, we provide a brief explanation consistent with applicable law.

Direct communications
From time to time we may send service updates, seasonal availability notes, or invitations relevant to event floristry. You can opt out using the link in a message or by contacting us. Preferences are updated promptly.

Cookies and analytics
Our website may use cookies to remember preferences and measure site performance. You can adjust browser settings to manage cookies, though some features may function differently as a result. For details on cookies used, see the notice presented on our site and any additional platform-specific explanations provided by your browser or device.

Overseas handling
Some cloud providers or subcontractors that support our business may operate in multiple regions. Where information is handled outside Australia, we take steps intended to support protections consistent with the APPs, including contractual arrangements and careful vendor selection.

Children
Our services relate to event floristry for adults and organisations. Where an event involves participants under 18, communications and bookings are managed with adult representatives and venue requirements.

Updates to this Policy
We may update this Policy to reflect operational or legal changes. The latest version will be published on this page with a revised effective date.

Contact
For privacy queries, requests, or feedback, contact Morixelanta at Morixelanta@gmail.com or by phone at + (61) 42 873-95-61. Address: Apartment 3B, 27 Barkly Street, St Kilda VIC 3182, Australia.